PRICING
Our Core Maintenance Plans
All of our services are built upon a core monthly maintenance plan. From this foundation, we offer additional services such as Microsoft 365, Data Storage, Backup Solutions, and more. Please note, we only provide these supplementary services to clients who have subscribed to a maintenance plan.
Business basics
Entry Level Support- Unlimited Remote Helpdesk Support (09:00 - 17:00)
- PC Monitoring & Management
- Managed Operating System Updates
- Managed Antivirus
- Technology Consultancy Services
- One-time setup fee of £47 (per PC)
Business Pro
Our Most Popular- Unlimited Remote Helpdesk Support (09:00 - 17:00)
- PC Monitoring & Management
- Managed Operating System Updates
- Managed Antivirus
- Technology Consultancy Services
- Microsoft 365 Administration
- Mailbox Administration
- One-time setup fee of £77 (Includes email migration)
Business Growth
More than 3-Users- Unlimited Remote Helpdesk Support (09:00 - 17:00)
- PC Monitoring & Management
- Managed Operating System Updates
- Managed Antivirus
- Technology Consultancy Services
- Microsoft 365 Administration
- Mailbox Administration
- User Administration
- Network Administration
- Liaison with 3rd Party Software Support
- One-time setup fee of £77 (Includes email migration)
Website Hosting Packages
We offer three flexible hosting packages designed around your needs. You’ll always have full access and control of your domain with cPanel and WordPress logins. Need a hand getting started? We can even install WordPress for you, making it simple to launch and manage your website with confidence.
SBT Basic
Good for brochure sites- 10GB Disk Space Quota
- 100GB Monthly Bandwidth Limit
- 2 Max FTP Accounts
- 1 Max SQL Database
- 5 Max Sub Domains
- (VAT Excluded)
SBT Business
Our Most Popular- 50GB Disk Space Quota
- 500GB Monthly Bandwidth Limit
- 10 Max FTP Accounts
- 10 Max SQL Database
- 10 Max Sub Domains
- (VAT Excluded)
SBT Ecommerce
Great for online shops- 100GB Disk Space Quota
- UNMETERED Monthly Bandwidth Limit
- UNLIMITED Max FTP Accounts
- UNLIMITED Max SQL Database
- UNLIMITED Max Sub Domains
- (VAT Excluded)
Website Maintenance
Keeping your website healthy is essential for protecting your business and customers. Our maintenance service ensures your site stays secure, up to date and running smoothly, helping you avoid downtime, vulnerabilities and performance issues. This means you can focus on your business while we take care of your website.
- Weekly Backups
- Weekly updates of WordPress, Themes and Plugins
- Regular security scans
- Link monitoring
- Uptime monitoring
- (VAT Excluded)
Prices above cover our core plans. A few extras (like cybersecurity awareness training) are available on request; see the FAQs below for details.
FAQ
Costs & Contracts
What are your pricing options?
Our pricing is modular and tailored to your needs. Each computer is covered by a core monthly maintenance plan, with optional add-ons like Microsoft 365, Backup, or Cloud Storage, so you only ever pay for what you use.
What’s included in the price?
Everything in our core maintenance agreements is clearly listed in the pricing tables on this site, with optional add-on services charged separately.
Are there any hidden fees?
No hidden fees. We’re fully transparent, every cost is agreed upfront and confirmed in writing. For extra work, we quote a fixed fee rather than charging by the hour.
Will we be tied into a long contract?
No. All agreements roll monthly from day one, with just 30 days' notice if you ever want to leave. The one-off setup fee covers onboarding, and everything after that is billed simply, with no lock-in.
Is there a fee to leave, or is the setup fee refunded if we cancel early?
There is no exit fee. The one-off setup fee covers onboarding and is not refundable, but there's nothing further to pay if you leave.
Getting Started
How do we get started with your services?
Simply contact us for a free consultation. We’ll assess your current setup and recommend the best support plan for your business.
Can you take over from our current IT provider?
Yes. We can coordinate a smooth handover from your existing IT provider with minimal disruption.
How long does switching from our current provider take?
This depends on what services you currently have and how cooperative your current provider is; however, we would expect to have most new clients onboarded to our services within 2 weeks. To minimise disruption, we do what we can in the evenings and at the weekend.
Do you offer a free IT health check?
Yes. We provide a no-obligation IT health check to uncover vulnerabilities and highlight improvements. Our online quiz is a great place to start.