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Introduction

Harmony IT Services Ltd (“we”, “our”, “us”) is committed to protecting your privacy and complying with UK data protection law, including the UK GDPR and Data Protection Act 2018.

This policy explains how we collect, use, store, and protect your personal data when you visit harmony-it.net.

Who we are

Harmony IT Services Ltd
Company Number: 07314573
Registered Address: 20-22 Wenlock Road, London, N1 7GU


Contact: hello@harmony-it.net

We are the “data controller” for the purposes of data protection law.


Information We Collect

We may collect the following types of personal data:

  • Contact details (name, email, phone, address)
  • Business information (company name, job title)
  • Technical data (IP address, browser type, device information)
  • Usage data (pages visited, time spent on site)
  • Any information you provide via forms, email, or chat

How We Use Your Information

We use your personal data to:

  • Provide information or services you request
  • Respond to enquiries and support requests
  • Improve our website and services
  • Send marketing communications (with your consent, or where permitted by law)
  • Comply with legal obligations

Legal Bases for Processing

We rely on the following lawful bases under UK GDPR:

  • Consent (e.g. for marketing communications)
  • Contract (to provide services you request)
  • Legal obligation (e.g. tax/accounting compliance)
  • Legitimate interests (improving services, preventing fraud)

Cookies

We use cookies and similar technologies to improve website performance and analytics.
For more details, see our Cookie Policy [link].

Sharing Your Data

We do not sell your data. We may share it with:

  • Service providers (e.g. hosting, IT support, analytics providers)
  • Professional advisers (e.g. legal, financial)
  • Authorities where required by law

International Transfers

If your data is transferred outside the UK, we ensure appropriate safeguards (e.g. UK-approved Standard Contractual Clauses).

Data Retention

We keep personal data only as long as necessary for the purposes collected, and to meet legal obligations.


Your Rights

You have the right to:

  • Access your data
  • Rectify incorrect data
  • Erase your data (“right to be forgotten”)
  • Restrict processing
  • Data portability
  • Object to processing (including marketing)
  • Withdraw consent at any time

To exercise your rights, contact us at hello@harmony-it.net.


Security

We implement technical and organisational measures to protect personal data against unauthorised access, loss, or misuse.


Complaints


If you are unhappy with how we handle your data, please contact us first.
You also have the right to complain to the Information Commissioner’s Office (ICO): www.ico.org.uk


Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.